Privacy Policy
Last updated: October 11, 2026
Introduction
Welcome to D2 Pro Services (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, our handyman and property maintenance services, and our communication channels (including SMS).
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, service address, and mobile phone number.
- Job Information: Descriptions and photos of the work you request, property access details you choose to share (such as lockbox or door codes), and notes from our visits.
- Technical & Usage Information: IP address, browser type, device information, and how you interact with our website.
How We Collect Information
Information is collected through:
- Direct submission via our website contact and quote request form.
- Phone calls and text messages, including photos you send us.
- Cookies and basic website analytics.
How We Use Your Information
We use your information to:
- Prepare quotes and schedule and perform the work you request.
- Send appointment confirmations, arrival updates, job reports, and follow-up messages about your service.
- Process invoices and payments.
- Comply with legal obligations.
Property access details are used only to perform the work you have requested and are not shared with anyone else.
Data Sharing, Disclosure, and SMS Privacy
We do not sell, rent, or lease your personal information to third parties.
We may share your data with trusted service providers who help us operate our business (such as scheduling, invoicing, and messaging providers) solely to fulfill your service requests.
Mobile Information & SMS Compliance Disclosure:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Message Frequency and Rates
When you opt in to receive SMS updates about your appointments and service requests, message frequency varies based on your active jobs. Standard message and data rates may apply. You can request assistance at any time by replying HELP, or opt out of future text messages by replying STOP.
Your Rights
You have the right to access, correct, or request the deletion of the personal information we hold about you. If you wish to change your communication preferences or opt out of specific uses, please contact us directly.
Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@d2pro.us Phone: (813) 212-9500